Privacy Policy
Last Updated: June 15, 2024
At LaunchStack, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our n8n hosting service. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our service.
Information We Collect
Personal Data
We may collect personal identification information from you in a variety of ways, including, but not limited to:
- When you register for an account
- When you subscribe to our service
- When you fill out a form
- When you respond to a survey
- When you make a payment
The personal information we collect may include:
- Your name, email address, and contact details
- Billing information and payment details
- Company information (if applicable)
- Usage data and service preferences
n8n Workflow Data
As a hosting provider for n8n, we have access to the servers where your workflow data is stored. However:
- We do not access, view, or process your workflow data unless explicitly requested by you for troubleshooting purposes
- Your data is stored in isolated environments specific to your account
- We implement strict access controls to ensure your data privacy
- All data is encrypted at rest and in transit
Automatically Collected Information
When you access our service, we may automatically collect certain information about your device, including:
- IP address
- Browser type
- Operating system
- Service usage patterns
- Server performance metrics relevant to your instance
How We Use Your Information
We may use the information we collect from you for various purposes, including:
- To provide and maintain our service
- To process your payments and manage your account
- To notify you about changes to our service
- To monitor usage of our service for security and optimization
- To detect, prevent, and address technical issues
- To respond to your customer service requests
- To send you service updates and promotional materials (with your consent)
Data Storage and Security
Your data is stored on servers located in Mumbai, India. We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data at rest and in transit using industry-standard protocols
- Container-based isolation between customer environments
- Regular security updates and patches
- Restricted access controls for our staff
- Regular security assessments and monitoring
Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this privacy policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
If you wish to request that we delete your data, please contact us at support@launchstack.in.
Disclosure of Your Information
We may disclose your personal information in the following situations:
- Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
- To Service Providers: We may share your information with third-party vendors and service providers that provide services on our behalf, such as payment processing and customer support.
- Legal Requirements: We may disclose your information where required to do so by law or in response to valid requests by public authorities.
Your Data Protection Rights
Depending on your location, you may have the following data protection rights:
- The right to access, update, or delete the information we have on you
- The right to rectification (to have your information corrected if inaccurate)
- The right to object (to our processing of your personal data)
- The right of restriction (to request that we restrict the processing of your personal data)
- The right to data portability (to receive a copy of your data in a structured format)
- The right to withdraw consent (where we rely on your consent to process your personal data)
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: privacy@launchstack.in
- By visiting the contact page on our website: Contact Us
This privacy policy was created to provide clarity about our data practices. It is not intended to and does not create any contractual or other legal rights in or on behalf of any party.